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Vacation Period Policy

Christmas Shipping Policy

The information in this section regarding shipping over the Christmas period of 8st November 2016 to 18st December 2016 supersedes any and all other shipping information. During the Christmas period, only Christmas shipping information applies.

Time for producing (Include custom work)

Most of items are made to order. They need 3 - 10 days to produce, and custom work needs more.

Shipping

During the busy Christmas period, postal services are often a bit slower than usual. Parcels shipped via Deutschepost should arrive in 6 to 15 days after shipment, however please be aware that during the Christmas period it could take a couple of extra weeks for your parcel to arrive.

If you want to guarantee your parcel will arrive by a certain date, we recommend shipping via UPS Express Courier.

Parcels shipped via UPS Express Courier should arrive in 3 - 6 business days once shipped.

Please note: Due to the scary huge number of orders that pour in over the Christmas period, it might take a couple of extra days to make and ship your item!